DongJing Group.

Faq

We will respond patiently and meticulously to any advice and feedback from our customers.

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  • [Q:] How long can I receive your reply after I send my inquiry?
    [A:]

    We will reply you within 6 hours on workday.

  • [Q:] Are you a manufacturer or a trade company?
    [A:]

    We have 5 factories, and we also have our own international trade department, our products are sold by ourselves.

  • [Q:] What products can you provide?
    [A:]

    We mainly produce artificial fur.

  • [Q:] What are the application fields of your products?
    [A:]

    Our products cover almost all fashion applications, mainly in clothing, home textiles, car accessories, plush toys, floor mats, shoes and accessories.

  • [Q:] Can you provide custom products?
    [A:]

    Yes, custom products are our main products. We can develop and manufacture products according to customer’s drawing or sample.

  • [Q:] Do you have your own research and development products?
    [A:]

    Yes, in addition to customized products, we will develop new products independently. We develop hundreds of products for different market groups every year. For example, two products we developed this year have also obtained national patents.

  • [Q:] How’s your production capacity?
    [A:]

    We have 18 production lines with an annual output of 50 million meters.

  • [Q:] How many employees do you have?
    [A:]

    Our company has more than 1,000 employees, including more than 100 technicians and more than 50 engineers.

  • [Q:] How can you ensure your product quality?
    [A:]

    First: we have fully implemented the quality control system since 2015. Second: We have a dedicated quality department to oversee the production process and the inspection of the final product. Third: We must conduct self-inspection for each team after each process to ensure that the quality of the products flowing down the process is guaranteed. Only in this way can the quality of the final product be guaranteed. This is the absolute advanced management mode in the plush industry which only our company adopts at present.

  • [Q:] What’s your Payment?
    [A:]

    We will confirm the payment with you when quoting, like FOB, CIF, CNF or others. In batch production, we accept 30% deposit, balance against the copy of B/L. T/T is the main payment, and L/C is acceptable as well.

  • [Q:] What’s your delivery method?
    [A:]

    We commonly use sea transportation, because we are in Ningbo, only 35 kilometers away from Ningbo Port so the sea transportation is convenient. Of course, if your products are urgent, we can use air transportation. Ningbo Airport and Shanghai Pudong International Airport are very close to us.

  • [Q:] Where do you mainly export your products?
    [A:]

    Our products are mainly sold to clothing companies, foreign trade companies, stalls, direct foreign customers, etc. We mainly exported to Europe and the United States, Japan, the Middle East, Russia, etc.